Education
Bachelor of engineering in systems engineering | August 2022 | GPA 3.64
Universidad Americana (UAM), Managua, Nicaragua
Intensive ESL | Summer 2018
Los Angeles Trade Technical College,
Los Angeles, CA
Skills
Data management
Innovation
Statistics
Technical approach
Detail oriented
Communicative
Collaboration
Documentation
SQL
Data visualization
ETL
G Sheets/Excel
AppSheet
C# w/.NET
Java
Work experience
IT Responsable at NicaMandados - Managua, Nicaragua (August 2020 - Present)
Built a logistics multiplatform application using AppSheet and G Sheets to centralize the collection of all the data generated in the company to start creating insights based on the analysis of the previous data.
Designed inside the AppSheet app a real-time dashboard that provides statistical insights into the business operations and KPIs.
Worked closely with all business areas to automate weekly and monthly reports using G Sheets reducing the time of making them up to 90%.
Provided technical support to clients in the implementation and errors of NicaMandados APIs services.
Troubleshooted windows machines, peripherals and network devices in case of any inconvenience.
Capacitated employees in the use of Google workspace apps for more business-oriented applications.
Freelance (October 2021 - January 2022)
Documented project scope after identifying and determining the customer's needs.
AppSheet developer: Develop business solutions that digitalize and automates processes.
Organize, automate, transform data on Google Sheets for dynamic reports and dashboards.
Indeed's assessments
Analyzing data — Highly Proficient
March 2022
Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data
Full results: Highly Proficient
Spreadsheets with Microsoft Excel — Expert
March 2022
Knowledge of various Microsoft Excel features, functions, and formulas
Full results: Expert
Technical support — Highly Proficient
April 2022
Performing software, hardware, and network operations
Full results: Highly Proficient
Technical support: Customer situations — Highly Proficient
April 2022
Responding to technical support situations with sensitivity
Full results: Highly Proficient
Working with MS Word documents — Expert
May 2022
Knowledge of various Microsoft Word features, functions, and techniques
Full results: Expert
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.